Privacy Policy
'Midline Plastic Surgery Clinic' (hereinafter referred to as the "Clinic") places great importance on the personal information of its users and complies with the Personal Information Protection Act and the "Personal Information Protection Regulations" enacted by the Korea Communications Commission, as well as other relevant laws regarding personal information, such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." Furthermore, the Clinic has established a Privacy Policy in accordance with relevant laws and is committed to protecting the rights and interests of users. Through this Privacy Policy, the Clinic informs users of the purposes and methods for which personal information provided by users is utilized, and the methods by which it is managed to ensure the protection of such information.

In addition, the Hospital respects the rights and interests of data subjects, such as the right to request access, correction, deletion, or suspension of processing of personal information held in accordance with relevant laws and regulations, and data subjects may file an administrative appeal in accordance with the Administrative Appeals Act regarding any infringement of such legal rights and interests.

This policy is effective from April 1, 2021.

Article 1 (Items of personal information collected and collection methods)
When collecting personal information, the hospital provides advance notice of the scope and purpose of collection, either at the time of registration or in the Terms of Use, in accordance with relevant laws and regulations. The personal information collected is as follows:

■ Items collected when registering as a member on the website
○ Collected Items: Name, ID, Password, Email, Gender, Date of Birth, Home Address, Mobile Phone Number, Telephone Number, Access Logs, Cookies, Access IP Information
○ Method of collecting personal information: Website (membership registration, online reservation, online consultation, post-surgery consultation)
The following information may be automatically generated and collected during the service use process or service provision process.
- Service usage records, access logs, cookies, and access IP information

■ Items collected during treatment
○ Required items: Name, Gender, Date of Birth, Contact Information (including guardian's contact), Address, E-mail, Height, Weight, Blood Type, History of Previous Surgery
○ Health Information: Personal health information, such as medical history and family history, that medical staff deem necessary for the provision of medical services.

■ Items collected when paying medical expenses
○ When paying by credit card: Card payment approval information such as card issuer name and card number
In addition, if personal information is collected for a short period for specific purposes, we will provide separate notice before collection.

■ Personal information collection method
○ Collection via website, written forms, fax, telephone, consultation bulletin board, email, etc.

Article 2 (Purpose of Collection and Use of Personal Information)
The hospital uses the collected personal information for the following purposes. All information provided by users will not be used for any purpose other than those listed below. If the purpose of use changes, prior consent will be obtained.
○ Identity verification process for treatment/examination/reservation inquiry and treatment
○ Services for diagnosis and treatment
○ Administrative services such as billing, payment, and refund of medical expenses
○ Sending medical bills, statements, certificates, and medicines/items and results
○ Acceptance of online/offline inspections, request for external inspections
○ Securing a communication channel to assist in handling complaints/grievances
○ Legal and administrative responses and measures for quality control of medical services and hospital operation
○ Minimum analysis data required for education and research
○ Guidance on medical treatment information, academic information, and hospital information

Article 3 (Provision and Sharing of Personal Information)
The hospital will not use your personal information beyond the scope specified in the “Purpose of Collection and Use of Personal Information” or provide it to other persons, companies, or organizations, except with your consent or as required by applicable laws and regulations.
However, the following cases are exceptions.
○ Submission of medical records to the Health Insurance Review & Assessment Service for claiming medical care benefits in accordance with the National Health Insurance Act
○ Cases where users have consented to disclosure in advance
○ In accordance with the provisions of laws and regulations, or when there is a request from an investigative agency for investigative purposes in accordance with the procedures and methods prescribed by law
○ Cases where data is processed and provided in a form that prevents the identification of specific individuals, as necessary for statistical compilation or academic research

Article 4 (Retention and Use Period of Personal Information)
When the purpose of collecting or providing personal information has been achieved, we will destroy your personal information without delay.
- In the case of membership information: When withdrawing from membership or being expelled from membership
- In cases where collection was made for the purpose of surveys, events, etc.: When the said survey, event, etc. has ended
- In cases where collected for the purpose of medical treatment: Retained in accordance with the period specified in Article 15 of the Enforcement Rules of the Medical Service Act, "Preservation of Records Related to Medical Treatment" (Patient Register: 5 years, Medical Record: 10 years), (Items to be retained: Name, Address, Resident Registration Number, Medical Information)
- Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in E-Commerce, etc.)
- Records on collection/processing and use of credit information: 3 years (Act on the Use and Protection of Credit Information)
- Records of identity verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
- Records of visits: 3 months (Communications Secrets Protection Act)
※ However, even if the purpose of collection or the purpose for which the information was received has been achieved, we may retain your personal information if there is a need to preserve it in accordance with the provisions of laws and regulations, such as the Commercial Act.

Article 5 (Procedures and methods for destroying personal information)
In principle, the hospital destroys personal information without delay after the purpose of collection and use has been achieved. The destruction procedures and methods are as follows.
■ Destruction Procedure
The information you entered for membership registration, etc., is transferred to a separate database (or a separate filing cabinet in the case of paper documents) after the purpose is fulfilled. It is then destroyed after being stored for a certain period in accordance with internal policies and reasons for information protection under other relevant laws (refer to the retention and usage period). Personal information transferred to a separate database will not be used for any purpose other than retention, unless required by law.
■ Destruction method
Personal information stored in the form of electronic files is deleted using technical methods that render the records unrecoverable. Personal information printed on paper is shredded or dissolved.

Article 6 (Rights of Users and Legal Representatives and Method of Exercising Them)
If a customer requests to view, correct, or delete personal information, the hospital will respond faithfully and promptly. To protect personal information, the hospital does not provide access, correction, or deletion of personal information through any method other than a customer's in-person visit, such as by phone, mail, or fax.
■ Access to personal information
Customers may visit the hospital and request access to their personal information, and we will respond promptly.
■ Correction/deletion of personal information
1. If a customer requests the correction or deletion of personal information, or if it is determined that such correction or deletion is necessary, such as when errors are found in the personal information, the Hospital will correct or delete the information without delay. The Hospital may request supporting documents necessary to verify the facts regarding the correction or deletion.
2. When a customer requests to view, correct, or delete his or her personal information, the customer's identity will be verified by presenting an identification document, such as a resident registration card, passport, or driver's license.
3. If the hospital has a legitimate reason to refuse access, correction, or deletion of all or part of personal information, it shall notify the customer and explain the reason.
4. A legal representative of a child under the age of 14 may request access to, correction of, deletion of, or suspension of processing of the child's personal information, and must submit proof of relationship with the child and identification.

Article 7 (Installation/Operation of Automatic Personal Information Collection Devices and Refusal Thereof)
The hospital uses "cookies" to periodically store and retrieve your information. Cookies are very small text files that the server used to operate the hospital's website sends to your browser and are stored on your computer's hard drive. The hospital uses cookies for the following purposes:
We analyze the access frequency and visit times of members and non-members, identify users' preferences and interests, and utilize this as a benchmark for service reorganization and other initiatives.
○ The frequency of your visits to various events hosted by the hospital is tracked and used as data to provide differentiated information based on your individual interests.
You have a choice regarding cookie installation. Therefore, you can configure your web browser to accept all cookies, notify you when a cookie is stored, or reject all cookies. If you reject cookies, you may experience difficulties in using some services.

Article 8 (Personal Information Protection Officer)
The hospital has implemented security measures as a technical measure to protect users' personal information. All information provided by users is safely protected and managed by security devices such as firewalls. Furthermore, as an administrative measure to protect user personal information, the hospital has established procedures necessary for accessing and managing personal information. The hospital also limits the number of personnel handling personal information to a minimum and provides ongoing security training. Furthermore, the hospital designates users of the personal information processing system, assigns them passwords, and regularly updates them.

Article 9 (Method of Withdrawal of Consent / Membership Withdrawal)
You may withdraw your consent to the collection, use, and provision of your personal information at any time, provided upon registration. To withdraw your membership, click "Withdraw Membership" on the hospital website's My Page, complete the identity verification process, and then directly withdraw your membership. Alternatively, contact the Personal Information Protection Complaints Department in writing, by phone, or by fax. We will promptly take necessary measures, including destroying your personal information.

Article 10 (Duty to notify of policy changes)
The contents of this Privacy Policy may be amended in accordance with changes in relevant laws and guidelines or internal operating policies. If the Hospital's "Privacy Policy" is changed, we will announce it through the website (http://www.jjprs.com).

Chief Privacy Officer >
Name: Kim Jun-hyun
Position: Chief Director of Midline Plastic Surgery Clinic

Email: midlineps@naver.com

< Personal Information Management Officer >
Name: Kim Jun-hyun
Position: Chief Director of Midline Plastic Surgery Clinic

Email: midlineps@naver.com

* Effective Date: September 01, 2021

If you need to report or consult about other personal information infringements, please contact the organizations below.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. 정보보호마크인증위원회 (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr/02-392-0330)

[Operation and Management Policy for Video Information Processing Devices]
'Midline Plastic Surgery Clinic' (hereinafter referred to as the 'Hospital') informs you, through its Image Information Processing Device Operation and Management Policy, of the purposes and methods for which image information processed by this Hospital is utilized and managed.

Article 1 (Basis for Installation and Purpose of Installation of Image Information Processing Devices)
In accordance with Article 25, Paragraph 1 of the Personal Information Protection Act, this hospital installs and operates image information processing devices for the following purposes.
○ Facility Safety and Fire Prevention
○ Crime prevention for customer safety

Article 2 (Number of units installed, installation location, and shooting range)
The number of installed image information processing devices, their locations, and shooting ranges are as follows.
Number of units installed, installation location and shooting range: (21) units installed, inside the building

Article 3 (Matters concerning the method and location of verification of personal video information)
○ How to check: You can verify by contacting the person in charge of image information management in advance and visiting our hospital.
○ Verification Location: Midline Plastic Surgery Clinic

Article 4 (Measures regarding requests by data subjects for access to video information, etc.)
Data subjects may request access to, confirmation of existence of, or deletion of their personal video information from the operator of the video information processing device at any time. However, this is limited to personal video information in which you are filmed and personal video information that is clearly necessary for the urgent benefit of the data subject's life, body, or property.
This hospital will take necessary measures without delay if a request is made to view, confirm the existence of, or delete personal video information.
Notwithstanding a data subject's request for access, etc., the request for access to personal video information may be refused in the following cases, and in such cases, the data subject will be notified of the reasons for refusal and methods of appeal in writing, etc., within 10 days.
○ Cases where personal video information is destroyed after the retention period (30 days) has expired
○ Other cases where there are justifiable grounds to refuse the data subject's request for access, etc.

Article 5 (Measures to Ensure the Safety of Video Information)
The video information processed by this hospital is securely managed through measures such as encryption. Furthermore, as an administrative measure for the protection of personal video information, this hospital grants differentiated access rights. To prevent falsification or alteration of personal video information, we record and manage the creation date and time, as well as the purpose of viewing, the viewer, and the date and time of viewing. In addition, we have installed locking devices for the safe physical storage of personal video information.

Article 6 (Matters concerning changes to the Personal Information Processing Policy)
This policy on the operation and management of video information processing devices was established on September 01, 2021. In the event of any additions, deletions, or modifications to the content due to changes in laws, policies, or security technologies, we will announce the reasons for the changes and the details on the hospital's homepage at least 7 days prior to implementation.

This Privacy Policy is effective as of April 1, 2021.

If you need to report or consult about other personal information infringements, please contact the organizations below.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. 정보보호마크인증위원회 (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr/02-392-0330)

Chapter 1: General Provisions

■ Article 1 (Purpose)

The purpose of these Terms and Conditions is to stipulate the rights, obligations, and responsibilities of Midline Plastic Surgery and the user regarding the conditions and procedures for using the services provided by Midline Plastic Surgery, as well as other necessary matters.

■ Article 2 Validity and Modification of Terms and Conditions

(1) These terms and conditions become effective upon being disclosed to users.

(2) Midline Plastic Surgery may change the Terms and Conditions in the event of a change in circumstances or for important business reasons, and the changed Terms and Conditions shall take effect in the same manner as the preceding paragraph.

■ Article 3 (Rules other than the Terms and Conditions)

If matters not specified in these Terms and Conditions are stipulated in relevant laws and regulations, such stipulations shall apply.

Chapter 2 Membership Registration and Service Use

■ Article 1 Definition of Member
A Member refers to a general individual recognized by Midline Plastic Surgery as eligible for membership who agrees to these Terms and Conditions, completes the service membership registration form, and is issued an 'ID' and 'Password'.

■ Article 2 (Establishment of Service Subscription)
(1) Service subscription is established by Midline Plastic Surgery’s approval of the user’s application for use and the user’s agreement to the terms and conditions.
(2) Those who wish to use the service by registering as a member must provide the personal information requested by Midline Plastic Surgery.
(3) When Midline Plastic Surgery approves a user's application for membership, Midline Plastic Surgery will notify the user of their member ID and other information deemed necessary by Midline Plastic Surgery.
(4) The ID entered upon registration cannot be changed, and only one ID is issued to each person.

(5) Midline Plastic Surgery does not approve applications for membership that fall under any of the following items.

A. When applying using another person's name
B. When you did not apply under your real name
D. When the information in the application form is false.
When the application is made for the purpose of disturbing the peace and order of society or public morals.

■ Article 3 (Use and Restriction of Service)
(1) In principle, the service is available 24 hours a day, 1 days a year, unless there are special business or technical issues.
(2) The service usage time mentioned in the preceding paragraph may be restricted after prior notice to the member if necessary for Midline Plastic Surgery, such as for regular system maintenance.
(3) Among the services, online consultation may not be available 24 hours a day depending on the personal circumstances of the specialist doctor responding.

■ Article 4 (Service Fees)
(1) The service is available free of charge to all registered members.
(2) If Midline Plastic Surgery decides to charge for its services, it must announce the timing, policy, and cost of the paid services on the service prior to implementation.

Chapter 3 Service Withdrawal, Re-enrollment, and Restrictions on Use

■ Article 1 Withdrawal from Service
(1) If a member wishes to withdraw from the service, the member must personally request cancellation from the operator via e-mail.
(2) When requesting withdrawal, if you provide your name, ID, phone number, and reason for cancellation so that we can verify your identity, we will cancel your membership after confirming that it matches your membership record.
(3) If you cannot log in with your existing ID and password, your membership has been cancelled.

■ Article 2 Re-subscription to Service
(1) If a user who has withdrawn from the service pursuant to Article 1 wishes to re-register, the user may request re-registration directly to the operator via e-mail.
(2) When requesting re-registration, please provide your name, ID, and phone number to verify your identity and your re-registration will be processed.
(3) If you log in with your existing ID and password, you have successfully re-registered.

■ Article 3 Restrictions on Service Use
Midline Plastic Surgery may terminate the service agreement without prior notice or suspend the use of the service for a specified period if a member engages in any of the following acts.

a. In cases where it violates public order and morals
B. In case of involvement in criminal activity
D. If you plan or execute the use of the service for the purpose of harming national interests or public interests.
A. If you steal someone else's ID and password
B. In case of damaging or causing disadvantage to another person's reputation
B. If the same user registers twice with different IDs.
4. In case of hindering sound use of the service, such as causing harm to the service.
A. In cases that violate other relevant laws or the terms of use established by Midline Plastic Surgery

Chapter 4 Limitation of Liability Regarding Services

■ Article 1 Online Consultation
(1) Midline Plastic Surgery strives to maintain security to the best of its ability so that the consultation content of members or users of the service is not leaked to third parties other than the consulting doctor and service administrator.

However, Midline Plastic Surgery is not responsible for the disclosure or loss of consultation details in the following cases.

A. If the password is leaked due to the user's negligence and the consultation contents are disclosed.
B. If the user deletes the consultation using the 'Delete' function
C. In the event that consultation details are disclosed or lost due to natural disasters or other circumstances beyond the control of Midline Plastic Surgery

(2) In order to provide a comprehensive and appropriate response to the consultation requested by the member, the attending physician and specialist doctors of each department may refer to the consultation contents and responses.
(3) The content of consultations conducted through the service may be used for the following purposes after deleting personal information.

A. Academic activities
B. Copyright activities such as printed materials and CD-ROMs
Some of the service contents such as FAQ, recommendation consultation, etc.

(4) The answers to the consultations are subjective responses based on the medical knowledge of each specialist and do not represent the service opinions of Midline Plastic Surgery.
(5) In the case of requesting consultation as follows, all or part of the online consultation may not be provided.

A. If you repeatedly apply for consultation with the same content
B. If you request a consultation using expressions that go against common sense

D. If you request a consultation requesting a diagnosis
A. When requesting consultation regarding treatment costs, examination costs, medicine prices, etc.

■ Article 2 Information Services
(1) The content provided by the Service is general and introductory in nature and is intended for informational purposes only. The information or consultation provided by the Service can never replace a medical diagnosis. The information or consultation provided by the Service is never intended to replace a medical diagnosis, medical treatment, or therapy. If you have any questions or concerns regarding your health condition, you must consult a medical specialist for a diagnosis. Under no circumstances should you disregard a doctor's diagnosis or delay receiving a diagnosis, medical treatment, or therapy due to the information provided by the Service.
(2) Midline Plastic Surgery does not recommend any specific tests, products, or treatments mentioned in the service. All opinions expressed in the service are those of the consulting physician. Midline Plastic Surgery assumes no responsibility for any documents or consultation content provided in the service.
(3) Accepting the information of this service, the opinions of medical specialists participating in the service, or the opinions of other members or visitors using the service is entirely at the user's discretion. Therefore, Midline Plastic Surgery shall not be liable for any damage, injury, or other disadvantage arising from the use of any product, information, ideas, or instructions provided to the member.

Chapter 5 Obligations

■ Article 1 (Obligations of the Company)
(1) Midline Plastic Surgery allows members to use the service unless there are special circumstances.
(2) Midline Plastic Surgery Clinic has an obligation to provide continuous and stable services in accordance with the terms and conditions set forth in these Terms and Conditions.
(3) Midline Plastic Surgery shall process opinions raised by members through prescribed procedures, and if processing takes a certain period of time, it shall notify the member of the reason and the processing schedule.

■ Article 2 (Duty to Protect Member Information)
(1) Members are responsible for managing their ID and password.
(2) Members agree to receive service e-mails sent as part of the service.
(3) If your ID is used fraudulently, the member must notify Midline Plastic Surgery.
(4) Midline Plastic Surgery does not sell or provide information that can identify an individual to third parties unrelated to Midline Plastic Surgery without the prior permission of the member or user. However, Midline Plastic Surgery may use voluntarily provided registered information in the following cases:

a. When providing developers with information necessary for developing new features, information, and services useful to members.
b. When providing advertisers with statistical information (which never reveals the identity of individual members) about service members and user groups.
When used by the company to provide advertisements or services based on member and user preferences.

(5) Information that can identify an individual (such as username, ID, email address, etc.) may be voluntarily disclosed in communication spaces such as bulletin boards (hereinafter referred to as "communication spaces"). In such cases, the disclosed information may be collected, associated with, or used by third parties, and you may receive unwanted messages from third parties. Midline Plastic Surgery cannot control such actions by third parties. Therefore, Midline Plastic Surgery makes no guarantees regarding the possibility of member information being discovered through methods beyond Midline Plastic Surgery's control.
(6) Midline Plastic Surgery may use Cookie technology for the convenience of using the service. A cookie is a small text file used by a website to identify returning users and to help facilitate their continued access and provide personalized services. Generally, cookies work by assigning a unique number to the user that is meaningless outside the site that issued the cookie. Cookies do not intrude into the user's system and are not dangerous to the user's files. Midline Plastic Surgery cannot prevent advertisers of the service or related third parties from using cookies. If a member or user does not wish for information to be collected using cookies, they can adjust whether to accept cookies in their web browser. However, the use of cookies may be necessary for the service (especially personalized information) to function properly.
(7) Midline Plastic Surgery may mutually provide and utilize member information between the service or the company and business partners.

Chapter 6 Dispute Resolution

(1) Except as otherwise provided in these Terms of Use, any disputes regarding issues related to the use of the service shall be resolved as much as possible through mutual agreement.
(2) In the event of a lawsuit arising from the use of the service, the court with jurisdiction over the location of the company shall be the court of jurisdiction.

Addendum
These Terms and Conditions are effective as of April 1, 2021.